Help Desk
Trouble tickets logged against railroad-specific assets (OBC, WIU, back office, wayside, and more).
| Ticket ID | Title | Status | Priority | Department | Asset(s) | Assignee | Last Updated |
|---|---|---|---|---|---|---|---|
| TT-2025-0112 | OBC intermittent reboot during consist initialization | Assigned | High | PTC | 71-456 (OBC) | Jason Keller | 08/23/2025 10:41 AM |
| TT-2025-0104 | GPS drift alarm reported on EMU 101 | Waiting on Vendor | Medium | PTC | 71-456 (OBC) | Vendor Support | 08/22/2025 02:10 PM |
| TT-2025-0096 | WIU reporting intermittent state-change events at MP 077 | In Progress | High | Line & Signal | 54-004 (WIU) | Ron Jensen | 08/21/2025 09:05 AM |
| TT-2025-0088 | Log collection requested for PTC message handling anomaly | Resolved | Low | PTC | 71-456 (OBC) | Michael Reed | 08/19/2025 04:52 PM |